Canadian rental housing providers for affordable housing: ForAffordable.ca More info

Frequently Asked Questions

I share my apartment with a friend, can my roommate also have access to the portal?

We can have accounts for all the co-tenants that are on the lease. Portal requires a unique email address for all the accounts.

Related FAQs

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Why tenant insurance is so important?   

While we can’t always predict when a disaster will strike or what unfortunate event will occur, tenant insurance policy will give you peace-of-mind. If you …

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What else can I do to minimize stress later?  

Take an inventory of all the things you own early on (maybe while you pack or unpack), so you have an idea of what you …

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What should I look for when considering tenant insurance?

There is no standard Tenant’s insurance policy, so it’s recommended to see what’s available on the market before you buy. Typically, Tenant insurance should include two basic kinds of coverage;  Liability coverage and Contents coverage. …

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 Where can I get tenant insurance?

CAPREIT residents can take advantage of preferred group rates offered through  www.westlandexpress.ca or select an alternative provider. Westlandexpress.ca has the information needed for insurance purposes about our various properties …

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How much does tenant insurance cost? 

Tenant Insurance is much more affordable than you think, especially when you consider what it would cost to replace everything you own after an incident. …

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Do I need tenant insurance?

Tenant insurance is very important to have. It provides and can help you to recover in case of an unfortunate event. Tenant insurance may cover the following: – the replacement of the tenant’s contents, – …

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What is tenant insurance? 

If you rent an apartment or house, tenant’s insurance is available to help you replace your belongings after a loss due to theft, fire, water …

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Resident Portal – How-To Videos

Visit our library of informative and easy-to-follow Resident Portal How-To videos – covering a range of topics from how to book an amenity to how to set-up Pre Authorized Rent Payments.

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Where can I see a list of service requests submitted by me and their status?

You can see a list of all the open requests under Open Request(s) tab on the landing page, as you click View details for each …

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Can I clear notices that I have already read in Portal?

Notices are taken down from the tenant portal on the Expiry Date selected for the notice.  You do not have the option to delete them …

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