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Our Environment, Social & Governance story

For us, our sense of responsibility goes beyond ensuring we maintain high-quality, desirable properties. Care encompasses everything we do, including how we treat our residents, the clean, safe homes we provide, the suppliers we engage, and the communities in which we operate. 


It includes how we treat our people, from the most recent hire to how we inspire and grow our dedicated team and our senior leaders. For us, care goes higher still—all the way up to ensuring our investments generate positive returns. At the same time, our caring extends to effecting meaningful contributions to society and safeguarding the environment.

Changes we’re making

By integrating environmental, social and governance (ESG) related metrics into the way we manage our business, and our properties, we ensure we answer our mantra to connect and care about the world around us. We look for ways to reduce our environmental footprint. We want to add value to the lives of the residents we serve and communities we operate in. Strengthening corporate governance helps us attract and retain the best employees and residents. And it leads to better investment outcomes.


Operational Efficiency and Resilience


Staying Connected


Governance, Risk and Compliance

Change leads to growth

We’ve updated our growth strategy to focus on diversifying our portfolio through new development opportunities. We’ll continue to modernize our assets and invest in environmental and social initiatives that drive operational excellence. At the same time, we adhere to sound governance. This sets us up for controlled growth in the future.


We’ve already taken the first step in Elevation 2023, our five-year growth plan. It outlines ways we’re increasing our business resilience and lays the foundation for updating the way we operate.


The genuine care we have for our team keeps us committed to investing in our employees. That concern motivates us to be the best place to work. Above all, we seek to drive strong returns for our Unitholders. Measuring up to these promises will fulfill our commitment to all our stakeholders to deliver best-in-class performance.

Areas of focus

Integrating ESG

We’re currently identifying and prioritizing our most pressing ESG issues. We’ve already demonstrated a commitment to environmental transparency by disclosing findings through our customer data platform in 2020. The result was a Green Star designation from the Global Real Estate Sustainability Benchmark, in our inaugural 2020 GRESB submission.

A culture of inclusion

Caring about our employees and our residents means fostering a culture of equality, diversity and inclusion. That’s why we work to ensure these fundamental qualities are at the heart of every program we offer employees and residents.

Operational efficiency and resilience

We’re building operational effectiveness and resilience through increased conservation measures. These reduce risk and result in greater efficiencies.


Our Policy Management Program helps manage risk. It maintains a culture of compliance and ensures that we always remain a trusted, ethical partner to our stakeholders. That’s the result of a business that cares.

2020 ESG Highlights


Over $15 Million

Over $15 million invested in energy efficiency measures including launching a centralized building automation system (“BAS”)

1.3M SQ FT

Added 1.3 MF SQ FT of BOMA BEST certified floor area


Furthered our commitment to environmental transparency by submitting to CDP

Achieved ~2.5%

Achieved ~2.5% annual energy consumption reduction since 2010


A diverse and inclusive workforce

A diverse and inclusive workforce of 53% self-identified female employees and over 55 spoken languages

12,400 Hours

Over 12,400 Hours of internal training completed

Top Quartile

Ranked in the top quartile of the Best Employers program for the 7th consecutive

3,500 calls/month

Launched the Compassionate Care program to support residents through the COVID-19 pandemic by conducting an average of 3,500 calls/month



43% of independent Trustees self-identify as female


of Trustees self-identify as BIPOC


Earned GRESB GREEN STAR designation in inaugural 2020 submission

ESG training

Delivered ESG training to the Board of Trustees and employees company-wide



CAPREIT is proud to support Pathways to Education

As a corporate sponsor, CAPREIT is proud to support the ongoing work of Pathways to Education Canada. Each year, our organization contributes an annual corporate …

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CAPREIT received a Green Star designation from GRESB!

This year CAPREIT maintained its strong position with a Green Star designation from GRESB.

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Contact us

We welcome any comments and questions you might have. Feel free to contact us anytime by phone or email.