Resident Portal
Resident Portal
Resident Portal makes life easier
Submit maintenance service requests and communicate with staff regarding progress.
You’ll also receive building communications, like planned building maintenance or information regarding local community events. Book building amenities and make elevator reservations. And, of course, you can use Resident Portal to manage your monthly rent payments.
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- Apartment Safety
- Leasing & Policies
- Resident Portal
- Tenant Insurance
- All
- Apartment Safety
- Leasing & Policies
- Resident Portal
- Tenant Insurance
Resident Portal
I can’t login to the portal, what can I do?
If you have already signed up for the portal, go to https://capreit.residentonline.ca/ , put in your email address and click Forgot your password? That will ...
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Resident Portal
How can I book an Elevator?
Go under Make an Amenity Booking, click book and select a Booking date and length. You receive a confirmation email and or SMS depending on ...
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Resident Portal
I do not want to receive SMS communication regarding my service requests, how can I stop them?
You can do that under Notification Preferences section, you will find three sections: Building Communications, Requests, 24 Hours’ Notice of Entry and you preference for ...
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Resident Portal
I would like to update my phone number, can I do that?
Yes, there is a section for Personal Information, you can update your email and or phone number. Click the View Profile button, you are asked ...
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Resident Portal
I’m receiving communications in English, I’d prefer them in French, how can I change the preference?
Go to the setting button on the right side of the screen, click the language and select your preferred language.
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Resident Portal
I forgot my password, how can I change my password?
Go to https://capreit.residentonline.ca/ , put in your email address and click Forgot your password? That will send a link to your email address to reset ...
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Resident Portal
How can I register on the Resident Portal?
Once you provide your email address, a link is sent to your email address to sign up for the portal. You are asked to verify ...
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Resident Portal
What is the Resident Portal?
CAPREIT’s Resident Portal is your home base to submit service requests receive building communication and book amenities. The Resident Portal is a web-based tool that ...
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Leasing & Policies
What is Fixed Term Tenancy?
Essentially the landlord and resident agree that the tenancy will be for a specified period of time.
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Leasing & Policies
What is Last Month’s Rent?
Last month’s rent is a collection of money equal to one month’s rent.
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Leasing & Policies
What is a security deposit?
A security deposit is a sum of money that is paid by a resident to the landlord usually before a tenancy commences.
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Leasing & Policies
How to pay rent?
We offer our residents various ways to pay their rent.
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Why rent with us
Rent with us and you’ll not only find a team of dedicated professionals ready to ensure you love your new home, but an organization that stands behind our buildings, our employees and our residents.
Find an apartment
Discover our communities close to schools, transit, retail, parks and everything in between.
Living at Canadian Apartment Properties REIT
This is the place to meet the residents and professional staff of CAPREIT. It’s also a great place to learn more about your building’s activities and exciting events in your neighbourhood.
Contact us
We welcome any comments and questions you might have. Feel free to contact us anytime by phone or email.
- 11 Church Street, Toronto, ON M5E 1W1
- (416) 861-9404