Frequently Asked Questions
Frequently asked questions
Got questions? We have answers.
If you have a question, you should find the answer here.
We’ve included answers to the most frequently asked questions. If you don’t find an answer here, feel free to contact us and we’ll be more than happy to help you.
- All
- Resident Portal
- Tenant Insurance
- All
- Resident Portal
- Tenant Insurance
Resident Portal
I’m receiving communications in English, I’d prefer them in French, how can I change the preference?
Go to the setting button on the right side of the screen, click the language and select your preferred language.
Read More
Resident Portal
I forgot my password, how can I change my password?
Go to https://capreit.residentonline.ca/ , put in your email address and click Forgot your password? That will send a link to your email address to reset ...
Read More
Resident Portal
How can I register on the Resident Portal?
Once you provide your email address, a link is sent to your email address to sign up for the portal. You are asked to verify ...
Read More
Resident Portal
What is the Resident Portal?
CAPREIT’s Resident Portal is your home base to submit service requests receive building communication and book amenities. The Resident Portal is a web-based tool that ...
Read More
Living at Canadian Apartment Properties REIT
This is the place to meet the residents and professional staff of CAPREIT. It’s also a great place to learn more about your building’s activities and exciting events in your neighbourhood.
Why rent with us
Rent with us and you’ll not only find a team of dedicated professionals ready to ensure you love your new home, but an organization that stands behind our buildings, our employees and our residents.
Find an apartment
Discover our communities close to schools, transit, retail, parks and everything in between.
Contact us
We welcome any comments and questions you might have. Feel free to contact us anytime by phone or email.
- 11 Church Street, Toronto, ON M5E 1W1
- (416) 861-9404