CAP CARES
CAP CARES: Prioritizing Customer Service
What?
As part of CAPREIT’s ongoing effort to improve our buildings and the satisfaction of our residents, we are pleased to announce our customer satisfaction program, CAP CARES.
Where?
CAPREIT is offering this exciting program to all our residents (manufactured home communities exempt) across Canada who chose a CAPREIT building as their home.
How?
If you have any outstanding work order regarding issues in your suite and around the property we ask that you please call our toll-free hotline at: 1-855-227-6478 to register your concern. Within 2 business days we will follow up with you to evaluate your issue and develop a plan of action. We ask that you please share your email and/or phone number with us when you place your request so that within 2 weeks of your first call we are able to follow-up to ensure everything is being addressed to your satisfaction.
Going Forward
Please continue to place emergency calls, work orders and requests through your normal channels such as the Resident Portal or site management office. But, should you feel a need to escalate your concerns, please call our CAP CARES number at:
1-855-227-6478
News
CAPREIT recognized for gender parity across the organization.
Equileap’s latest report shows that only 28 companies globally have closed the gender pay gap, and just 18 have achieved gender balance at all levels. …
CAPREIT 2022 Annual Report
Celebrating 25 Years “In 2022, we were proud to celebrate 25 years of growth and performance. Since 1997, our asset base has expanded to approximately …
Canada’s next great economic boom can be unleashed by the power of housing, immigration, and labour
Op-ed published in The Hill Times. Expanded immigration can work hand-in-hand with the construction industry’s goals to open the way to uild the 3.5 million additional homes we need above the current pace of construction.
CAPREIT Applauds Premier Eby’s Rental Protection Fund
A cost-effective tool for affordable long-term rental housing for vulnerable communities Ottawa, Canada, January 19, 2023 (Globe Newswire) – Canadian Apartment Properties Real Estate Investment …
Canadian rental housing providers for affordable housing
Five Major Residential Rental REITs launch ForAffordable.ca A window into how Canada’s five largest publicly traded residential rental REITs operate and their ideas to address …
BNN Bloomberg Interview with Mark Kenney – Incredible problems with lack of supply
CAPREIT’s Chief Executive Officer Mark Kenney, joined BNN Bloomberg to discuss CAPREITs Q3 results, the lack of housing supply and current state of the rental …