⭐ Employee Spotlight: Celebrating Marlene MacFarlane — FRPO Leasing Professional of the Year

At CAPREIT, our people are the heart of everything we do—and few embody that spirit more than Marlene MacFarlane, Leasing Specialist and the newly awarded FRPO M.A.C. Awards 2025 Leasing Professional of the Year.

 

Marlene’s journey with CAPREIT began at Fiddler’s West in London, where she first joined the team as a cleaner. Motivated by a genuine desire to help others, she quickly found her calling in leasing. Since then, Marlene has grown into a cornerstone of our London Leasing team—known not only for her expertise, but for the kindness, compassion, and humanity she brings to every interaction.

A Champion for Her Community

For many residents and organizations in London, Marlene is more than a leasing professional—she’s a trusted partner and a lifeline. Through her ongoing work with the London Cross-Cultural Learner Centre (LCCLC) and St. Leonard’s Community Services, she helps newcomers, individuals in transition, and vulnerable community members secure safe, stable homes.

 

Marlene sees every person who walks through the door as more than someone looking for an apartment home. She listens. She advocates. She makes sure people feel seen and supported. Her impact reaches far beyond leasing—it’s about dignity, hope, and belonging.

Creating Homes for Every Stage of Life

Marlene manages a diverse portfolio that welcomes:

 

  • individuals searching for their first rental,
  • families looking for stability and room to grow,
  • newcomers building a life in Canada, and
  • community members seeking transitional housing options.

 

Her ability to balance affordability, amenities, and lifestyle—while understanding each person’s story—has made her a trusted advisor and an essential member of the CAPREIT family.

Excellence in a Changing Market

London’s rental market has seen significant shifts, from increased competition with new builds to fluctuations in demand from international students. Despite these challenges, Marlene consistently delivers exceptional results. Her success is fueled by thoughtful customer service, strategic leasing approaches, and deep collaboration with community partners.

A Well-Deserved Honour

We were thrilled to see Marlene’s dedication recognized on the provincial stage as she received the FRPO M.A.C. Awards 2025 Leasing Professional of the Year —a testament to her hard work, heart, and unwavering commitment to the people she serves.

Marlene, thank you for everything you do.

 

Your compassion, professionalism, and community leadership inspire all of us at CAPREIT. We’re proud to celebrate not just your award, but the lasting impact you make every day.

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